Leg One: Curbside
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0.1 How this works
Your Learning Key
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0.2 Onboarding
Deadheading a supernumerary flight
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0.3 Serial Reject
From serial reject to Emirates graduate.
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1.0 Curbside Prebriefing
Welcome aboard
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1.1 Requirements & Crosschecking
The Pre-Screening Call
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1.2 The 99% Rejection Rate
Clipped Wings
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1.3 Application Photos (Corporate Culture)
Preparing Paperwork
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1.4 Grooming (Corporate Culture)
Getting Dressed
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1.5 The Cabin Crew Lifestyle (Early Mornings)
Preparing For The Event
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1.6 Grooming (Operational Clothing)
The Guest House
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1.7 Behaving Like Cabin Crew
Virgin Atlantic (VHQ)
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1.8 The Coded Badge of Trust
Why do you want to become cabin crew?
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1.9 Curbside Debriefing
Crew Crosscheck — let’s review the journey so far.
Leg Two: Jet-Bridge
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2.0 Jet-Bridge Prebriefing
Your first lesson in airborne intelligence begins now.
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2.1 Airline Intelligence & Hidden Meanings
Welcome to Virgin
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2.2 Cumulative Impressions & Airport Time
Briefing Room
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2.3 Interview Buddies & Slam-Clickers
Meet Your Crew
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2.4 Grooming (Corporate Colours)
Dress Code?
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2.5 Training Bonds & Background Checks
Swimming Test?
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2.6 Performative Alignment vs Behavioural Integrity
Meet the Seniors
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2.7 Jet-Bridge Debriefing
Crew Crosscheck — let’s review the journey so far.
Leg Three: InFlight
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3.0 Inflight Prebriefing
The method behind the madness
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3.1 Asking Questions
Q&A Round
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3.2 Personality Alignment
Self-Presentation
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3.3 Recovering from Mistakes
Discovery Mission – Group Task – Part 1
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3.3b Professional People-watchers
Who are the recruiters?
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3.4 Comparison vs Connection
Discovery Mission – Group Task – Part 2
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3.5 Instinct and Evidence
Discovery Mission – Group Task – Part 3
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3.6 Cultural Awareness & Introducing Others
Discovery Mission – Group Task – Part 4
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3.7 Crew Resource Management & Flying Through the Crash
Pretty Woman – Group Task – Part 1
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3.8 Practical Personality Tests & Behavioural Crosschecks
Pretty Woman – Group Task – Part 2
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3.8b Clash of Assumptions
Layover – Dance Through The Spills
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3.9 Situational Awareness
Find and Chuck
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4.0 Pre-Interview Briefing
Stress-testing the process, from start to finish
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4.1 Mock interviews (Risks & Rewards)
Pre-Interview Prep
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4.2 Questions (Hypothetical vs actual)
Customer Service Experience
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4.3 Grooming (Breaking the rules)
Mock testing outfits
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4.4 Time-boxing the Lifestyle?
Setting Off
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4.5 Strategising Success
Arrival
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5.0 Pre-Section Briefing
The madness begins
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5.1 Glossy Seductions & Surprise Tests
EK Video
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5.2 Missed Opportunities
The Q&A Round
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5.3 Undercover Recruiters
Bathroom Break
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5.4 Group Discussions (Competing against the noise)
Group Discussion – Stubbed Out
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5.5 Why did they make it?
Elimination Round One
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6.0 Pre-Section Briefing
The revolving teacup of group assessments
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6.1 Group Discussions (Over-agreeableness)
Group Discussion – The Revolving Teacup
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6.2 Essays and Written Assignments
What do you think the role of cabin crew involves?
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6.3 Reframe: Crew vs Not Crew
Personality Test
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6.4 Group Discussions (Managing repetition)
Group Discussion – Ditched
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6.5 From Applicant #1276 to Potential Crew
Mini One on One
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7.0 Pre-Section Briefing
How quickly they forget
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7.1 Stay Calm and Carr… Who?
Final Interview
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7.2 Rote Memorisation vs Muscle Memory
Final Final Interview
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7.3 Sounding Like AI
Why do you want to be cabin crew?
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7.4 How to frame ANY story
Don’t avoid your passion topics…use them to your advantage.
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7.5 Cultural Adaptation
Have you visited Dubai?
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7.6 Corporate Culture
Why do you want to work for this airline?
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7.6b Dealing with Dream Airlines
Layover – Virgin Atlantic Ghost Flight
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7.6c Fit vs infatuation
Why do you want to work for this airline?
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7.7 Interpersonal Adaptability
When have you struggled to fit in?
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8.00 Pre-Section Briefing
Onboarding
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8.01 Application Photographs (Breaking the Rules)
Rejected, rejected, rejected, rejected, rejected, rejected, rejected…
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8.02 Missed Golden Call
The Golden Call – DXB Bound
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8.03 Biometrics and Security
Marhaba Dubai
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8.04 Background Checks
Induction week
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8.05 When it Doesn’t Fit
Uniform Fitting – Up down zig zag turn
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8.06 Grooming (The Infinity Mirror)
Grooming
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8.07 Grooming Coordinators & Real Reach Tests
SEP – BRACE! BRACE! EVACUATE!
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8.08 Silence is the Mistake
Survival Training
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8.09 Lifestyle and New Family
Joyeux anniversaire
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8.10 Fail or Quit?
Graduation
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8.11 Misalignment
Wash. Scrub. Reapply
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9.0 Final Debrief
Crew Crosscheck — let’s review the journey so far.